Technology is transforming the travel industry. Our research and intelligence reports provide comprehensive insights for how travel providers and suppliers can find success today and into tomorrow.
Research & Intelligence
Agencies & OTAs
Explore more: it‘―s time hotel booking got smarter
Travel agents and travel management companies face fierce competition. Nowhere is the pressure more intense than for hotel bookings. In this white paper industry experts reveal how smarter agencies are increasing productivity and delivering more value when booking hotels.
The Power Behind Uncovering Revenue Opportunities
In this eBook, we detail the evolution of revenue management and discuss how responding to market dynamics while also improving the customer experience is a constant need. Overcoming these and future challenges requires a next-generation revenue management solution with cutting-edge technology that supports airlines’ path toward realizing total revenue optimization.
Reimagine Retailing through a Digital Airline Commercial Platform
Today’s modern traveler expects a seamless, personalized, and affordable experience. Airlines can no longer solely differentiate themselves by delivering the lowest price. To deliver the experience your travelers expect, airlines must begin to reimagine retailing. In this article, we explore how technology and data will be the key components for airlines to accelerate their retailing practices while achieving their revenue goals.
Travel manager 20/20: how virtual payment technology is supporting travel managers
Corporate travel is changing faster than ever. Everything from consumerization, data fragmentation, mobile adoption, new supplier models, the sharing economy, to duty of care are having a major impact on the corporate travel ecosystem. Learn how virtual payment technology is transforming the role of the travel manager for the better.
The transformation of the travel manager‘―s role
Corporate travel programs are going through a period of unprecedented change. So the GBTA teamed up with Sabre to look at a day in the life of a travel manager, the value of managed travel programs and the changing landscape. It reveals how their role is changing and what the future looks like.
Data & Analytics
The African Travel Report
This report is a high-level overview of how demand for travel within Africa could increase following the introduction of the pan-African passport in 2018. The study surveys consumers from Nigeria, South Africa, Kenya and Egypt, and includes how and where people are likely to spend money on travel. It also covers the greatest pain points of travelers in Africa today, and how airlines can address these issues to tap into this anticipated increase in travel.
Retailing & Merchandising
Personalization and the regional traveler
A high-level overview of behavioral differences and spending habits of travelers from six different regions. Learn about which air extras are most important to travelers and howmuch money people are prepared to spend onthem. See how these trends and statisticsstack upacross global regions.
The future of hotel booking
This trends report explores recent technological innovations within retail, tech, media and travel industries and offers practical, actionable recommendations to help hotels apply these practices to a successful retailing strategy
Customer experience in hospitality: embrace data and elevate the guest experience
This report delivers key insights into how hotel brands can become customer-obsessed, build retention and generate loyalty that drives revenue.
How wearables and smartwatches are transforming travel
Wearables are seeking to establish a place among the most necessary of gadgets. Whether it is a smartwatch, a fitness band, or even a wearable augmented reality display, wearables, like smartphones before them, are pushing the boundaries of how we interact with technology.